Privacy Policy

HeyAck processes your uploaded conversations, derived learning file, facts, and account data as personal data.

Your conversations and derived learning file are processed in the EU using EU storage, EU compute, and EU database services.

The open model weights are downloaded once to our European servers and do not create a data flow from your account to China.

The derived learning file belongs to your account, is protected like your conversations, and is removed when your deletion request completes.

We do not sell your conversations, use them for a shared model, or keep them after an erasure request except where law requires audit records.